At Morgan Sportswear, we take pride in the quality of our products and want you to be completely satisfied with your purchase.
If you are not satisfied with your purchase, you may return eligible items within 14 days of receiving your order, provided they are:
Once your return has been received and inspected, we will notify you of the outcome.
Approved refunds will be processed using the original payment method within 5–10 business days after we receive and inspect the returned item. Processing times may vary depending on your payment provider.
Original shipping charges are non-refundable unless the return is due to an error on our part or the item is faulty.
As many Morgan Sportswear products are made to order or customised, these items cannot be returned or refunded unless they are faulty, damaged, or incorrectly supplied.
Please ensure all sizing, colours, names, logos, and other customisation details are correct before placing your order.
If you receive a faulty, damaged, or incorrect item, please contact us within 7 days of delivery. Where possible, include photographs of the issue along with your order number.
If the product is confirmed to be faulty or supplied in error, we will arrange an appropriate remedy, which may include:
We currently offer exchanges only for standard, non-customised items that meet our return conditions and are subject to stock availability.
Customised or made-to-order products cannot be exchanged unless they are faulty or incorrectly supplied.
Unless the item is faulty or supplied in error, customers are responsible for the cost of returning items to Morgan Sportswear. We recommend using a tracked postal service, as we cannot be responsible for returns lost in transit.
Nothing in this policy affects your statutory rights under Irish or European consumer protection law.
If you have any questions regarding returns or refunds, please contact our customer service team, quoting your order number, and we will be happy to assist you.
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At MorganSportswear we are all about making quality kit that feels good, looks great and lasts. We know how much time, effort, and heart goes into running a club.
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